BOOKING & DEPOSIT POLICY
• A 30% deposit is required to secure all appointments.
• The remaining balance must be paid upon completion of the service.
• Deposits are non-refundable and non-transferable.
CANCELLATION & RESCHEDULING POLICY
• A minimum of 48 hours notice is required for all cancellations and rescheduling requests.
• Cancellations or rescheduling requests made with less than 48 hours’ notice will result in the forfeiture of your deposit.
• Please contact us as early as possible if you need to make changes to your appointment.
LATE ARRIVAL & NO-SHOW POLICY
• Please arrive on time for your scheduled appointment.
• Arrivals of 30 minutes or more late will result in automatic cancellation of the appointment.
• The full appointment cost will be charged for appointments cancelled due to arriving 30 minutes or more late, subject to applicable payment authorization and legal requirements.
• Failure to settle any outstanding balance may result in being restricted from future bookings until the balance is resolved.
PAYMENT POLICY
• We accept debit and credit card payments.
• The remaining balance is due upon completion of your service.
• Any additional charges for nail art, removals, repairs, upgrades, or extra services will be communicated to you.
NO COMPANION POLICY
To maintain a calm, focused, and hygienic environment, we kindly request that all clients attend their appointments alone.
• Only clients with a scheduled appointment will be permitted inside the studio.
• Exceptions may be considered for accessibility needs or other arrangements approved in advance.
LOYALTY CARD POLICY
• Please present your loyalty card at every visit to receive your stamp.
• No card presented, no stamp.
• Stamps cannot be issued retroactively for previous visits.
• Loyalty cards must be presented at the time of service.
• Lost or damaged cards may not be eligible for replacement of previously earned stamps.
• Loyalty rewards cannot be exchanged for cash and may be subject to additional redemption conditions.
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Thank you for respecting our policies and helping us provide every client with a seamless, relaxing, and luxurious experience.
BEAUTY BY RONN
Serious About Beauty.